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Why teams choose HabileLabs as their AI development partner

We hold the AWS AI Services Competency, are an OpenAI Select Partner and a Registered Partner in Anthropic's Claude Partner Network, and one team takes AI from first use case to production.

  • AWS AI Services Competency, awarded 12 September 2025
  • OpenAI Select Partner and Claude Partner Network
  • GenAI Partner of the Year, SoftwareOne

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AI partner credentials

Three AI partner programmes, one delivery team.

  • 3AI partner programmes
  • 85%iSEEit MEDDPICC coverage, up from 42%
  • <1 minGradientLabs first response, qualifying cases
  • AWS AI Services Competency
  • OpenAI Select Partner
  • Claude Partner Network

Why HabileLabs for AI: HabileLabs holds the AWS AI Services Competency, awarded on 12 September 2025, is an OpenAI Select Partner and is a Registered Partner in Anthropic's Claude Partner Network. SoftwareOne named it GenAI Partner of the Year. One delivery team builds agentic AI and generative AI on Amazon Bedrock, OpenAI or Claude, wired into the systems you already run, and measures what it changes: at iSEEit, agents on Amazon Bedrock raised the share of deals with complete MEDDPICC data from 42% to 85% within 6 months.

Credentials

What each AI credential covers

Four outside signals of our AI work: two partner programmes with the model makers, an AWS competency audited on delivered work, and an industry award.

  • AWS · AI Services Competency

    AWS AI Services Competency

    An AWS designation for partners whose AI delivery on customer work has passed an independent AWS audit; it cannot be self-assessed. HabileLabs was awarded it on 12 September 2025. A separate HabileLabs announcement says the expanded competency "now includes Agentic AI capabilities": systems that can reason, make decisions, use tools and execute multi-step workflows.

    • Agentic AI Consulting Services
    • Generative AI Consulting Services
    AI services on AWS

  • OpenAI · Announced September 2026

    OpenAI Select Partner

    OpenAI provides intelligence; HabileLabs builds the working system around it: agents and assistants embedded in real workflows, secure integrations with CRM, ERP, documents and business data, and the monitoring, governance and fallback logic production needs.

    • AI agents and assistants
    • Secure integrations
    • Cost-aware architecture
    OpenAI services

  • Anthropic · Announced 15 October 2026

    Claude Partner Network, Registered Partner

    HabileLabs joined Anthropic's Claude Partner Network as a Registered Partner to help enterprises explore, implement and scale AI across software development, code modernization and intelligent workflow automation. Claude work can start with a 14-day pilot on one practical workflow.

    • Software Development & Code Modernization
    • AI Agents & Workflow Automation
    • Enterprise AI Integration & Consulting
    Claude services

  • SoftwareOne · Award

    GenAI Partner of the Year

    SoftwareOne named HabileLabs GenAI Partner of the Year, a milestone in its work across Generative AI, AI consulting, enterprise AI solutions and AI implementation. SoftwareOne and AWS also join HabileLabs for the Agentic AI Without the Hype roundtables.

    • Generative AI strategy and consulting
    • AI agents and automation
    • Proof of concept to production AI
    Read the announcement

How we deliver

How we take AI from first use case to production

Four stages, with a business target agreed before any model is built.

  1. 01 · Readiness

    Pick the use cases worth funding

    We assess your data, people and workflows, pick the use cases worth funding and set out a phased roadmap with clear KPIs.

    What matters

    • Business goals
    • Business needs
    • Technical foundations

    How we help

    A free AI readiness assessment, then a roadmap we present to your stakeholders to agree objectives, timelines and measurable outcomes.

  2. 02 · Proof of concept

    Prove the top use case before a full build

    A proof of concept, such as a chatbot, an AI copilot or an automation workflow, tests the idea before full-scale development.

    What matters

    • Architecture
    • Model choice
    • KPIs

    How we help

    An architecture for the top use case and a validated proof of concept, so you can decide on full-scale development with evidence.

  3. 03 · Build

    Build it into the systems you already run

    Models and agents are integrated into your CRM, ERP, documents and workflows, with permissions, privacy controls, guardrails and fallback behavior tested before launch.

    What matters

    • Integrations
    • Guardrails
    • Human approval

    At iSEEit

    Analysis and recommendations run automatically, while write-back to the CRM requires human approval or a tenant-configured confidence threshold. 100% of agent actions are logged with source citations.

  4. 04 · Run and improve

    Measure what it changes, then expand

    After launch we track accuracy, drift and cost, and expand where the results justify it.

    What matters

    • Accuracy
    • Drift
    • Cost

    At iSEEit

    A golden-dataset evaluation scores agent output before any prompt, model or tool change reaches production. Model routing, prompt caching and token budgeting reduced inference cost per processed deal by 32%.

Not sure which workflow to start with?

See where agentic and generative AI fit, by business function and by industry.

Browse AI use cases

Client results

What that looks like for our clients

All AI case studies →

Leadership

The people who lead our AI work

Nikhil Khandelwal, Vice President, AI Engineering, leads the Agentic AI practice, partnering with CIOs and CTOs to design and deliver production-grade AI systems. Shreya Malot, Chief Operating Officer, leads the company's AI-first journey, embedding Generative AI and automation across the delivery lifecycle.

founded in Jaipur
2016
engineers
100+
offices, 4 countries
7
certifications
100+
“The real opportunity with AI is not simply adopting new technology. It is identifying where AI can create measurable business value and building solutions that can operate reliably at scale.”
Shankar Morwal · On the GenAI Partner of the Year award →

Products

AI products we build and run ourselves

Two HabileLabs products: an AI agent that answers from your own content, and AI teammates that talk to customers by voice and chat.

  • No-code AI agent

    ProGPT

    A no-code AI agent from HabileLabs that you build in 3 clicks from your own content: websites, FAQs, CRMs, databases, Confluence and product details. It answers only from that content, shows its sources and works on your website, in an app, or in Microsoft Teams and Slack. Runs on Amazon Bedrock.

    • Customer support
    • Lead capture
    • Knowledge search
    Explore ProGPT

  • AI teammates, voice and chat

    Ozoo.ai

    HabileLabs' AI platform. Role-based AI teammates take on repetitive work in support, IT, compliance, HR, research and search, and voice and chat agents talk to customers in Hindi, English and 12+ Indian languages. Chat agents work across WhatsApp, web, app and SMS.

    • Voice agents
    • Chat agents
    • AI teammates
    Explore Ozoo.ai

AI events we host and take part in

Closed-door roundtables, CXO evenings and webinars on agentic and generative AI.

AI news and events

FAQ

Choosing an AI development partner: common questions

AI it has already put into production for named clients, credentials that were audited rather than self-assessed, and a delivery process that agrees a business target before any model is built. The AWS AI Services Competency, for example, is awarded only to partners whose AI delivery on customer work has passed an independent AWS audit.

HabileLabs holds the AWS AI Services Competency, awarded on 12 September 2025, is an OpenAI Select Partner and is a Registered Partner in Anthropic's Claude Partner Network. SoftwareOne named it GenAI Partner of the Year.

Yes. HabileLabs' announcement of the expanded competency says it now includes Agentic AI capabilities, and the competency badge covers Agentic AI Consulting Services and Generative AI Consulting Services.

Amazon Bedrock, OpenAI and Anthropic Claude, deployed on AWS, Azure or Google Cloud. At iSEEit, agents run on Amazon Bedrock with Anthropic Claude models: a higher-capability model for multi-step qualification reasoning and a faster model for extraction and classification.

With a free AI readiness assessment, so you can plan before you commit to a build. We then rank the use cases, agree a business target and validate the top use case with a proof of concept before full-scale development.

Yes. At iSEEit, agents on Amazon Bedrock raised the share of deals with complete MEDDPICC data from 42% to 85% within 6 months. At GradientLabs, an AI resolution layer on Salesforce Service Cloud cut first response for qualifying cases from hours to under a minute. Utkarsh Small Finance Bank had 2.8 lakh Aadhaar documents masked in one week, fully offline, at 99% accuracy.

With approved data sources, role-based access, privacy controls, guardrails, audit logs and human review where decisions matter. In the iSEEit build, write-back to the CRM needs human approval or a tenant-set confidence threshold, and 100% of autonomous actions were logged with source citations and a complete approval trail.

Nikhil Khandelwal, Vice President, AI Engineering, leads the Agentic AI practice. Shreya Malot, Chief Operating Officer, leads the company's AI-first journey. HabileLabs was founded in Jaipur in 2016 by Ankit Dhir (CEO) and Shankar Morwal (CTO).

See if we are the right AI partner for you

Tell us the workflow you want AI to handle. An AI architect will come back with candidate use cases, the data each one needs and a rough plan to production.

Talk to an AI architectSee AI case studies
  • AWS AI Services Competency
  • OpenAI Select Partner
  • Registered Partner, Claude Partner Network

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