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Aavas Financiers Cut Manual Document Handling by 60% with AWS Managed Services

Aavas Financiers, an RBI-regulated NBFC that provides affordable housing finance, needed a secure, scalable home for its loan documents. HabileLabs designed, migrated and continuously manages a cloud-native Document Management System (DMS) for Aavas on AWS.

  • 99.9% uptime with automated incident response
  • 30% lower infrastructure and maintenance costs
  • Continuous compliance with RBI guidelines and ISO 27001

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AWS managed services for Aavas Financiers cover the design, migration and day-to-day operation of its cloud-native Document Management System (DMS) on Amazon Web Services. Aavas Financiers, one of India's leading Non-Banking Financial Companies (NBFCs), provides affordable housing finance to low and middle-income segments across urban and semi-urban India. As the business grew, Aavas engaged HabileLabs as its AWS Managed Services Partner to run the DMS with continuous monitoring, cost optimization, proactive incident management and compliance governance.

The challenges Aavas faced before the move

Rapid growth exposed the limits of the old setup:

  • Manual, fragmented document handling: thousands of loan-related documents were processed by hand across multiple branches, causing inefficiencies and delays.
  • Legacy infrastructure: on-premises systems lacked scalability and fault tolerance, which hurt performance and business continuity.
  • Compliance and security: as an RBI-regulated NBFC, Aavas had to meet strict security and audit policies, including ISO 27001 and RBI guidelines.
  • Operational overhead: keeping up uptime, patching and monitoring by hand consumed significant IT resources.
  • Scalability and cost: the business needed elastic, cost-efficient infrastructure that scales with load.
  • Integration: the new DMS had to work with the existing Loan Origination and core financial systems.
  • Limited observability: there were no unified dashboards or performance visibility across workloads.

We moved the DMS to AWS and took over its daily running, so each of these is now automated, monitored or governed.

What HabileLabs built and runs for Aavas on AWS

A managed AWS framework that combines infrastructure modernization with proactive operations, continuous compliance and performance optimization.

Managed cloud architecture

The DMS runs in a secure Amazon VPC across multiple Availability Zones. The Node.js/Python back end and React.js/Tailwind CSS front end run on managed instances with auto-scaling groups and load balancers.

Centralized, managed storage

Loan documents sit on Amazon S3 with versioning, lifecycle policies and access logging. AWS Backup and Amazon S3 Glacier handle long-term retention; Amazon DynamoDB holds metadata and indexes, with automated backups and replication.

Security and compliance governance

Managed IAM roles and policies enforce least-privilege access. AWS KMS and AWS Secrets Manager handle encryption and credentials, and AWS Config, AWS CloudTrail and AWS Security Hub run continuous compliance audits under AMS oversight.

Automation and operations

AWS Lambda functions classify, virus-scan and tag documents, and Amazon SNS and Amazon SES drive asynchronous processing and notifications. AWS Systems Manager and AWS Managed Services (AMS) handle patching, backups, health checks and SLA-driven incident resolution.

Monitoring and cost optimization

Amazon CloudWatch gives end-to-end visibility of performance, uptime and usage. AMS Cost and Usage Reports and AWS Trusted Advisor drive right-sizing, and auto-scaling grows or shrinks resources with demand.

Core-system integration and recovery

AMS-managed APIs connect the DMS securely to Aavas's Loan Origination System (LOS), with connectivity monitored continuously. Multi-region replication, AMS-managed disaster recovery and periodic DR drills protect the data.

Business impact for Aavas Financiers

What changed after the DMS moved to AWS and HabileLabs took over its operation.

60% less manual document handling

Automated document workflows cut manual handling by 60% and made loan processing cycles faster.

99.9% uptime

Automated incident response, proactive monitoring, patching and change control under the AMS framework keep the platform available.

Continuous compliance

AMS governance and automated audits keep the platform in line with RBI guidelines and ISO 27001.

Built for millions of documents

The platform scales to support millions of documents and thousands of concurrent users.

30% lower infrastructure costs

AMS optimization recommendations reduced infrastructure and maintenance costs by 30%.

Zero data loss

Multi-region data replication protects against data loss and keeps recovery time to a minimum.

Why Aavas Financiers chose HabileLabs

An AWS partner that understands NBFC operations and owns the platform end to end.

AWS managed services experience

Proven expertise in implementing and managing secure, compliant AWS environments that perform under load.

Financial domain knowledge

A working understanding of NBFC workflows, document-centric operations and compliance obligations.

End-to-end ownership

From architecture design and deployment to 24×7 monitoring, incident handling and cost management.

Security first, then continuous optimization

Managed encryption, access control and audit reporting aligned with regulatory standards, plus periodic cost reviews and security posture assessments.

AWS managed services for Aavas: common questions

HabileLabs is Aavas Financiers' AWS Managed Services Partner for its cloud-native Document Management System (DMS). We designed and migrated the DMS to AWS and run its monitoring, patching, backups, incident management, cost optimization and compliance governance.

Amazon VPC across multiple Availability Zones, Amazon S3 and Amazon S3 Glacier for documents, Amazon DynamoDB for metadata, AWS Lambda for classification and virus scanning, and Amazon CloudWatch for monitoring. AWS Systems Manager and AWS Managed Services (AMS) handle patching and operations.

Through managed governance: least-privilege IAM roles, encryption with AWS KMS and AWS Secrets Manager, and continuous compliance audits with AWS Config, AWS CloudTrail and AWS Security Hub under AMS oversight.

Manual document handling fell by 60%, the platform runs at 99.9% uptime, and infrastructure and maintenance costs dropped by 30%. It scales to millions of documents and thousands of concurrent users.

Data is replicated across regions, AMS manages the disaster recovery workflows, and periodic DR drills validate recovery objectives and compliance readiness.

Yes. Our AWS managed services cover monitoring, patching, backups, security, cost control and governance for single-account and multi-account environments. Use the form at the top of this page and an AWS-certified engineer will review your setup.

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