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Case study · Healthcare · AWS

EHCC Moved from On-Premises to AWS and Now Recovers from Failures in Under 30 Minutes

Eternal Hospital, Jaipur (EHCC) ran its HIS, EMR, diagnostics and patient portals on fixed on-premises capacity that could not scale with patient load. HabileLabs, an AWS Partner, migrated and modernized these systems on AWS and now runs the platform as a 24x7 managed service.

  • 99.9% uptime
  • Recovery in under 30 minutes
  • 25–30% lower cloud spend
Hospital ward with prepared patient beds

Results at a glance

  • 99.9%

    Uptime for the hospital's clinical systems

  • Under 30 min

    Recovery time objective, with a recovery point objective under 5 minutes

  • About 60%

    Less manual operational work

  • 25–30%

    Lower cloud spend

The Challenge

EHCC's core hospital systems ran on fixed on-premises capacity, with manual operations and untested recovery.

  1. Legacy Constraints

    Fixed on-premises capacity could not scale with patient load.

  2. Operational Overhead

    Patching and monitoring were manual.

  3. Availability

    Clinical systems needed 99.9% uptime.

  4. Integration

    EMR, billing, diagnostics and pharmacy had to stay connected.

  5. Data Protection

    Patient records needed encryption, data residency in India and alignment with the DPDP Act, 2023.

  6. Disaster Recovery

    Backup and failover were manual and untested.

The Solution

The migration ran in four stages: assess workloads and dependencies, mobilize a secure landing zone (AWS Control Tower, Mumbai Region), migrate in waves, then modernize and operate.

  • Migration

    Servers rehosted, databases moved with rollback paths.

    • AWS Application Migration Service
    • AWS DMS
  • Compute & data

    Auto-scaling app tier, managed Multi-AZ databases.

    • Amazon EC2
    • Auto Scaling
    • Amazon RDS
  • High availability

    Multi-AZ behind a load balancer, web protection.

    • Elastic Load Balancing
    • AWS WAF
  • Security

    Least privilege, encryption, audit trail.

    • AWS IAM
    • AWS KMS
    • AWS Secrets Manager
    • AWS CloudTrail
    • AWS Config
  • Storage & delivery

    Secure records and imaging, fast report delivery.

    • Amazon S3
    • Amazon CloudFront
  • Integration

    Decoupled hospital systems, real-time alerts.

    • Amazon SQS
    • Amazon SNS
  • Disaster recovery

    Cross-Region replication, point-in-time recovery.

    • AWS Elastic Disaster Recovery
    • AWS Backup
  • Operations & cost

    24x7 monitoring, automated patching, right-sizing.

    • AWS Systems Manager
    • Amazon CloudWatch
    • AWS Compute Optimizer
    • Savings Plans

Business Impact

  • Availability

    99.9% uptime

  • Disaster recovery

    RTO under 30 minutes, RPO under 5 minutes

  • Operational effort

    About 60% less manual work

  • Cloud spend

    25–30% lower

  • Security & compliance

    Stronger data protection and audit readiness

  • Scalability & patient experience

    Capacity scales with demand; faster access to reports and appointments

Conclusion

Planning something similar?

With HabileLabs, EHCC replaced a constrained on-premises estate with a secure, highly available AWS platform. The hospital now recovers from failures in minutes, spends less on infrastructure and delivers reliable digital care every day.

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